Terms of Use
Last updated: 9 October 2026
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING PRODUCTS FROM HOUSE OF SELAH.
By accessing this website or purchasing products from us, you agree to these Terms of Use, our Privacy Policy, Refund Policy, and Shipping Policy. These Terms are governed by New Zealand law, including the:
•■ Consumer Guarantees Act 1993
•■ Fair Trading Act 1986
•■ Privacy Act 2020
•■ Cosmetic Products Group Standard 2020
If you do not agree with these Terms, you must discontinue use of the website.
1. General
House Of Selah Limited is a business located and operated in New Zealand. We sell and dispatch products from New Zealand. Throughout the website, the terms “we”, “us”, and “our” refer to House Of Selah. We publicly identify ourselves as a New Zealand-located and New Zealand-operated business. We may update these Terms for future use of the website. Changes will not retrospectively remove rights under orders already accepted.
2. Cosmetic Product Information & Use
Our products are cosmetic products intended for external use only.
All products should be used strictly in accordance with any directions or usage guidance provided.
Before using any product, customers should:
•■ Review ingredient information carefully
•■ Conduct a patch test where appropriate
•■ Discontinue use if irritation occurs
Individual skin sensitivities and reactions may vary.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Nothing on this website
constitutes medical advice.
If you have allergies, sensitive skin, medical concerns, or are pregnant, consult a healthcare professional before
use.
3. Compliance With NZ Cosmetic Regulations
Where applicable, our cosmetic products are intended to comply with the Cosmetic Products Group Standard 2020 issued under the Hazardous Substances and New Organisms Act 1996. We maintain reasonable product traceability practices, including batch or lot identification where applicable.
4. Orders & Acceptance
All orders are subject to availability and acceptance.
We reserve the right to:
•■ Refuse or cancel orders
•■ Limit quantities purchased
•■ Cancel orders suspected of fraud, resale, or unauthorised activity
•■ Correct pricing or website errors
An order confirmation email does not guarantee acceptance of an order.
Payment must be authorised before we process an order. If we cannot fulfil an accepted order, we will contact you
and provide a refund where appropriate.
5. Pricing & Payments
All product prices and card transactions on our website are in New Zealand dollars (NZD or $NZ). Customers will be shown the total amount payable in NZD before completing checkout. We will not offer other transaction currencies without the necessary prior approval and checkout disclosures. Prices may change without notice.
We may correct genuine pricing inaccuracies and contact affected customers before proceeding with an order; we will not charge a higher price without the customer’s agreement. Payments are processed by our authorised third-party payment gateway. We intend to use a payment provider that maintains PCI DSS compliance for its applicable card-processing services. Payment card details are transmitted through encrypted checkout connections directly to the provider; House Of Selah does not intentionally collect or store full card numbers or card security codes. The gateway provider is responsible for securely handling the
payment card information it receives.
6. Consumer Guarantees Act 1993
Nothing in these Terms limits or excludes your rights under the Consumer Guarantees Act 1993 or any other rights
you may have under New Zealand consumer law.
Under the Consumer Guarantees Act, customers may be entitled to a repair, replacement, or refund where
products:
•■ Are faulty
•■ Are not of acceptable quality
•■ Are unsafe
•■ Do not match their description
A remedy may not be available where the problem was caused solely by:
•■ Products have been misused
•■ Products were used contrary to instructions
•■ customer misuse or circumstances for which the product is not legally defective; each concern is assessed on its facts.
7. Fair Trading Act 1986
We aim to ensure all descriptions, claims, images, and representations made on this website comply with the FairTrading Act 1986. We must not make misleading or deceptive claims regarding:
•■ Product performance
•■ Ingredients
•■ Benefits
•■ Availability
•■ Pricing
8. Intellectual Property
All website content including:
•■ Branding
•■ Logos
•■ Product names
•■ Images
•■ Product photography
•■ Text
•■ Graphic
•■ Packaging designs
•■ Website design
is owned by or licensed to House Of Selah and protected under applicable copyright, trademark, and intellectual
property laws.
You may not:
•■ Reproduce
•■ Copy
•■ Modify
•■ Sell
•■ Republish
•■ Distribute
•■ Use content commercially
without prior written permission.
9. Prohibited Uses
You agree not to:
•■ Use the website unlawfully
•■ Attempt to hack or interfere with website security
•■ Copy website content without permission
•■ Use automated systems to scrape or collect data
•■ Submit false or misleading information
•■ Use our products for resale without approval
10. User Content & Reviews
If you submit reviews, photos, comments or other content directly to us for publication, you grant us a non-exclusive
licence to display that content for the purposes disclosed when submitted. We will seek appropriate permission
before using identifiable customer content in advertising. You retain ownership of your content.
We reserve the right to remove inappropriate, offensive, unlawful, or misleading content.
11. Third-Party Services & Links
Our website may contain links to third-party services or websites including:
•■ Instagram
•■ our ecommerce platform
•■ Payment providers
We are not responsible for the content, privacy practices, or operation of third-party websites.
12. Limitation of Liability
To the fullest extent permitted by New Zealand law, House Of Selah is not liable for:
•■ Indirect or consequential loss
•■ Loss of profits or data
•■ Delays outside our control
•■ Reactions caused by misuse of products
•■ Courier delays or delivery disruptions
Nothing in these Terms excludes liability where exclusion is not permitted under law.
13. Changes To Products & Website
We reserve the right to:
•■ Modify or discontinue products
•■ Update pricing
•■ Change website content
•■ Update policies or product availability
without prior notice.
14. Governing Law
These Terms are governed by the laws of New Zealand.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of New Zealand courts.
15. Contact
Instagram: @houseofselah.shop
Email: hello@houseofselah.co.nz